When sourcing our products, we take account not just of economic aspects, but also social, ethical and environmental ones. Wherever possible and feasible, we refer to existing, external standards. For many years, we have relied on proven standards such as those of Bio Suisse, Fairtrade Max Havelaar, Marine Stewardship Council (MSC), Forest Stewardship Council (FSC), Topten or Hochstamm Suisse. There are also specific sustainability guidelines for our own-label brands.

Coop-specific requirements

We impose Coop-specific requirements on our suppliers for sustainability, which are documented in guidelines. Those guidelines apply to the whole range and contain additional requirements for our own-label brands. Even tougher social, ethical and environmental requirements apply to our own-label sustainability brands such as Naturaplan, Naturaline, Oecoplan, Pro Montagna and Ünique as well as the Naturafarm quality label.

Overarching guidelines

The overarching Coop guidelines apply to our entire range, with the emphasis on own-label brands. They include our Sustainable Sourcing guideline, the Palm Oil guideline and the Guideline on Protection of the Young.

Guideline on Sustainable Sourcing

Our Sustainable Sourcing guideline serves as the basis for all business partners that produce or process goods, or provide services, for the Coop channels. Coop's own manufacturing companies must also observe the guideline. This Guideline also shows the way for other Coop Group departments.

Guideline on Protection of the Young

In the context of alcohol, tobacco and electronic media we take our responsibility to protect the young very seriously. We have therefore signed the Pan-European Game Information Code of Conduct (PEGI) for computer games and the Code of Conduct of the Swiss Video Association (SVV) for videos and other audio-visual media. Our employees at the till carry a big responsibility. In light of this, they attend regular training and are well-supported by special devices at the till. Test purchases show that these measures are being effectively implemented.

Guidelines for our food

In our own-label brands, we do not use any additives that are subject to serious public controversy. We meet the information needs of allergy sufferers and vegetarians by providing additional packaging details. Clear guidelines apply to fish products, feed for livestock such as cows, calves, pigs and chickens, and the use of pesticides.
All Naturaplan products are produced in a particularly natural, humane manner.

Naturaplan Guideline

Since the launch of Naturaplan more than 20 years ago, we have worked closely with Bio Suisse, the umbrella organization of Swiss organic farmers.

All Naturaplan products are produced in a particularly natural, humane manner and processed using methods that alter them as little as possible, so that they meet the strict Bio Suisse bud guidelines.

Naturafarm Guideline

The Naturafarm quality seal is used on meat, meat products and eggs produced according to clearly defined guidelines under particularly humane conditions. The animals' well-being is the focus of farming and husbandry. Strict requirements apply to our Naturafarm quality seal which are much more stringent that the Swiss Animal Protection Act. Moreover, Naturafarm farms undergo regular, unannounced inspections by Swiss Animal Protection (SAP).

Animal Feed Guideline (Naturafarm)

The Animal Feed Guideline seeks to ensure the humane and healthy development of animals, consumer safety and the optimum quality of food. We also pursue the environmentally sustainable and ethically acceptable manufacture of animal products.

Through our own-label brand Promontagna for mountain products, we support a viable mountain economy in Switzerland.

Pro Montagna Guideline

Through our own-label brand for mountain products, we support a viable mountain economy in Switzerland. The raw materials must come from and be processed in the mountain regions. Furthermore, a contribution is made to the Coop Mountain Areas Sponsorship Programme from the proceeds of each Pro Montagna product sold, to further the development of the mountain regions.

Products marketed under the Ünique brand deviate from the norm in shape and size.

Ünique guideline

Products marketed under the Ünique brand deviate from the norm in shape and size (i.e., their outward appearance, which may also be caused by damage from bad weather). For this reason, they could otherwise not be sold by Coop. The products are in no way negatively affected in terms of culinary quality, and they must be perfect with regard to sensory characteristics in any case.

Under the Miini Region quality label, Coop sells over 3 000 products that are regionally grown and produced.

Miini Region Guideline

Under the Miini Region quality label, we sell over 3 000 products that are regionally grown and produced. In composite food products, at least 80 % of the agricultural raw materials must originate from the region concerned, as must the main raw material and raw material that gives the product its name.

Pesticide Guideline

We are committed to using pesticides in a responsible manner. This is why we now prohibit all of our suppliers of own-label branded foodstuffs from using a total of 113 pesticide active substances which are particularly harmful for people, animals and the environment. Furthermore, we limit the number of detectable residues of pesticide active substances on fruit, vegetables and fresh herbs.

Guidelines for non-food products

Our non-food range must also satisfy certain further criteria in addition to the legal requirements. You will not, for instance, find any military toys or articles made with tropical wood at our outlets.
Naturaline represents clothes, textiles and cosmetic products that are produced by particularly ecological and socially acceptable methods at all stages of production, according to clearly defined guidelines.

Naturaline Guideline

Naturaline represents clothes, textiles and cosmetic products that are produced by particularly ecological and socially acceptable methods at all stages of production, according to clearly defined guidelines. Our Naturaline textiles are made from organically grown natural fibres that satisfy fair-trade principles. They are also CO2-neutral along the entire value chain.

The Oecoplan range of environmentally friendly products and services for home, office and garden was launched nearly 30 years ago.

Oecoplan Guideline

The Oecoplan range of environmentally friendly products and services for home, office and garden was launched nearly 30 years ago. The responsible use of soil, water and air as resources, and social standards for production, are at the heart of the Oecoplan Guideline.

We are committed to the sustainable use of forests, to prevent overexploitation and protect diversity and the indigenous people.

Guideline on Wood and Paper Products

We are committed to the sustainable use of forests, to prevent overexploitation and protect diversity and the indigenous people. That's why we support the quality label of the Forest Stewardship Council (FSC) and are working towards a switch to FSC for wood products. For paper products, recycling has utmost priority.

This guideline sets out our social, environmental and toxicological requirements in farming and in the processing of our own-label textiles and leather products.

Guideline on Textiles and Leather

This guideline sets out our social, environmental and toxicological requirements in farming and in the processing of our own-label textiles and leather products. Our aim is also to reduce and, ultimately, eliminate critical chemicals in the supply chain. These goals will be achieved incrementally by 2020.

Code of conduct for nanotechnology

Today, nanotechnology affects more and more products. Statutory requirements for labelling are sorely lacking. In the Code of Conduct of the Swiss retailers' association (IG DHS), we commit to the responsible use of nanotechnology